Refund policy
At Nations & Tongues, each product is made to order especially for you. Because we use a print-on-demand production process, we generally cannot accept returns or exchanges for incorrect size or color selections, changes of mind, or personal preference.
Please review product descriptions, sizing charts, colors, and other product details carefully before placing your order.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, misprinted, or you receive the wrong item, please contact us within 30 days of delivery at nationsandtongues@gmail.com.
Please include your order number, a description of the issue, and clear photos showing the product and the problem.
After reviewing your request, we will arrange an appropriate replacement or refund for eligible claims.
Please do not mail a product back unless we specifically instruct you to do so.
Returns & Exchanges
Because our products are made to order, we do not generally accept returns or exchanges due to:
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Ordering the wrong size
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Selecting the wrong color
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Changing your mind
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Personal preference regarding fit or style
Please use the sizing information provided on each product page before ordering apparel.
Cancellations & Order Changes
Orders may enter production shortly after they are placed. If you need to cancel or modify an order, contact us immediately at nationsandtongues@gmail.com.
We will do our best to assist you, but we cannot guarantee changes or cancellations once production has begun.
Refunds
Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.
Shipping charges are generally non-refundable unless the refund results from an error with your order or an eligible damaged or defective product.
Questions?
For questions regarding an order, refund, or product issue, contact:
Nations & Tongues
Email: nationsandtongues@gmail.com